{"id":707,"date":"2022-05-07T07:45:22","date_gmt":"2022-05-07T05:45:22","guid":{"rendered":"http:\/\/crisjoyas.com\/?page_id=707"},"modified":"2022-05-09T17:51:40","modified_gmt":"2022-05-09T15:51:40","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.crisjoyas.com\/en\/cambios-y-devoluciones\/","title":{"rendered":"EXCHANGES AND RETURNS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"707\" class=\"elementor elementor-707\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-120f1804 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"120f1804\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d9d5d5d\" data-id=\"5d9d5d5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65337f9b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"65337f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div id=\"wp-block-themeisle-blocks-advanced-columns-e4214f4a\" class=\"wp-block-themeisle-blocks-advanced-columns has-0-columns has-desktop-undefined-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\"><\/div><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-92c5310 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"92c5310\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3943c elementor-widget elementor-widget-heading\" data-id=\"ac3943c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What should I do to make a return?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7ba6a48 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"7ba6a48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de8a729 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"de8a729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p>\n<p><span class=\"wysiwyg-color-black\">To make a return, please email us first, return@crisjoyas.com\u00a0<\/span><\/p>\n<p>Your request will be processed within 24-48 business hours. You will receive instructions on all the steps to follow by email.<\/p>\n<p>Check here the return options based on your geographic area:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.crisjoyas.com\/en\/europa\/\"><strong>Europe<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.crisjoyas.com\/en\/fuera-de-europa\/\"><strong>Outside Europe<\/strong><\/a><\/li>\n<\/ul>\n<p>Standard Return:<\/p>\n<p><strong>Do you want to make an exchange\/return within the first 30 days?<\/strong><\/p>\n<p>You have 30 days from receipt of your order to exchange or return your order. You can request an exchange or refund for your order in all the cases listed below, as long as it is not a personalized product:\u00a0<\/p>\n<p>\u2013 I got the wrong ring size.<\/p>\n<p>\u2013 The product is not what I expected<\/p>\n<p>\u2013 I received the order in poor condition<\/p>\n<p>Remember that products must be in perfect condition and show no obvious signs of use; otherwise, the exchange or refund will not be processed. If you received a gift with your purchase, please remember to include this product in the return package.<\/p>\n<p>Warranty \u2013 Defective Product:<\/p>\n<p><strong>Does your jewelry have a defect within the one-year warranty period?<\/strong><\/p>\n<p>We offer a 2-year warranty on all our products from the date of receipt of the order.<\/p>\n<p>The warranty covers defects in materials and\/or workmanship and does not include wear and tear due to accidental use and\/or mistreatment of the product.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 debo hacer para realizar una devoluci\u00f3n? Para realizar una devoluci\u00f3n, por favor,por favor, env\u00edenos un correo electr\u00f3nico primero, return@crisjoyas.com&nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-707","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/pages\/707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/comments?post=707"}],"version-history":[{"count":12,"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/pages\/707\/revisions"}],"predecessor-version":[{"id":783,"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/pages\/707\/revisions\/783"}],"wp:attachment":[{"href":"https:\/\/www.crisjoyas.com\/en\/wp-json\/wp\/v2\/media?parent=707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}