{"id":707,"date":"2022-05-07T07:45:22","date_gmt":"2022-05-07T05:45:22","guid":{"rendered":"http:\/\/crisjoyas.com\/?page_id=707"},"modified":"2022-05-09T17:51:40","modified_gmt":"2022-05-09T15:51:40","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.crisjoyas.com\/fr\/cambios-y-devoluciones\/","title":{"rendered":"\u00c9CHANGES ET RETOURS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"707\" class=\"elementor elementor-707\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-120f1804 elementor-section-boxed elementor-section-height-default elementor-section-height-default wd-section-disabled\" data-id=\"120f1804\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d9d5d5d\" data-id=\"5d9d5d5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65337f9b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"65337f9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div id=\"wp-block-themeisle-blocks-advanced-columns-e4214f4a\" class=\"wp-block-themeisle-blocks-advanced-columns has-0-columns has-desktop-undefined-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\"><\/div><\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-92c5310 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"92c5310\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ac3943c elementor-widget elementor-widget-heading\" data-id=\"ac3943c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Que dois-je faire pour effectuer un retour ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-7ba6a48 e-flex e-con-boxed wd-section-disabled e-con e-parent\" data-id=\"7ba6a48\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de8a729 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"de8a729\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p>\n<p><span class=\"wysiwyg-color-black\">Pour effectuer un retour, veuillez d&#039;abord nous envoyer un e-mail, return@crisjoyas.com\u00a0<\/span><\/p>\n<p>Votre demande sera trait\u00e9e dans un d\u00e9lai de 24 \u00e0 48 heures ouvrables. Vous recevrez par email des instructions sur toutes les \u00e9tapes \u00e0 suivre.<\/p>\n<p>Consultez ici les options de retour en fonction de votre zone g\u00e9ographique :<\/p>\n<ul>\n<li><a href=\"https:\/\/www.crisjoyas.com\/fr\/europa\/\"><strong>Europe<\/strong><\/a><\/li>\n<li><a href=\"https:\/\/www.crisjoyas.com\/fr\/fuera-de-europa\/\"><strong>Hors Europe<\/strong><\/a><\/li>\n<\/ul>\n<p>Retour standard :<\/p>\n<p><strong>Souhaitez-vous effectuer un \u00e9change\/retour dans les 30 premiers jours ?<\/strong><\/p>\n<p>Vous disposez de 30 jours \u00e0 compter de la r\u00e9ception de votre commande pour effectuer un \u00e9change ou un retour. Vous pouvez demander un \u00e9change ou un remboursement de votre commande dans tous les cas list\u00e9s ci-dessous, \u00e0 condition qu&#039;il ne s&#039;agisse pas d&#039;un produit personnalis\u00e9 :\u00a0<\/p>\n<p>\u2013 J\u2019ai choisi la mauvaise taille de bague.<\/p>\n<p>\u2013 Le produit n\u2019est pas ce \u00e0 quoi je m\u2019attendais<\/p>\n<p>\u2013 J\u2019ai re\u00e7u la commande en mauvais \u00e9tat<\/p>\n<p>N&#039;oubliez pas que les produits doivent \u00eatre en parfait \u00e9tat et ne pr\u00e9senter aucun signe \u00e9vident d&#039;utilisation ; Dans le cas contraire, l&#039;\u00e9change ou le remboursement ne sera pas effectu\u00e9. Si vous avez re\u00e7u un cadeau avec votre achat, n&#039;oubliez pas d&#039;inclure ce produit dans le colis de retour.<\/p>\n<p>Garantie \u2013 Produit d\u00e9fectueux :<\/p>\n<p><strong>Votre bijou pr\u00e9sente un d\u00e9faut pendant la p\u00e9riode de garantie d&#039;un an ?<\/strong><\/p>\n<p>Nous offrons une garantie de 2 ans sur tous nos produits \u00e0 compter de la date de r\u00e9ception de la commande.<\/p>\n<p>La garantie couvre les d\u00e9fauts de mat\u00e9riaux et\/ou de fabrication et n&#039;inclut pas l&#039;usure due \u00e0 une utilisation accidentelle et\/ou \u00e0 un mauvais traitement du produit.<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00bfQu\u00e9 debo hacer para realizar una devoluci\u00f3n? Para realizar una devoluci\u00f3n, por favor,por favor, env\u00edenos un correo electr\u00f3nico primero, return@crisjoyas.com&nbsp;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-707","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/pages\/707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/comments?post=707"}],"version-history":[{"count":12,"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/pages\/707\/revisions"}],"predecessor-version":[{"id":783,"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/pages\/707\/revisions\/783"}],"wp:attachment":[{"href":"https:\/\/www.crisjoyas.com\/fr\/wp-json\/wp\/v2\/media?parent=707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}