Effective Date: Insert Current Date, October 26, 2023
This Privacy Policy describes how Crisjoyas collects, uses, and shares your personal information when you visit our WordPress website at https://www.crisjoyas.com, make a purchase, or subscribe to our email newsletter.
By using our website, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect
    We collect various types of information to provide and improve our services to you.
  • Personal Information You Voluntarily Provide:
  • Email Address: When you subscribe to our newsletter via Mailchimp, we collect your email address. You may also choose to provide your first and last name if the subscription form allows.
  • Contact Information: When you make a purchase, contact us through our website, or interact with us, you may provide us with your name, shipping address, billing address, phone number, and email address.
  • Payment Information: We do not directly collect or store your payment card details. All payment transactions are processed securely by third-party payment processors PayPal, Stripe. We only receive confirmation of payment from these processors.
  • Communications: Records of any correspondence or communication between you and us, including emails or contact form submissions.
  • Automatically Collected Information (Usage Data):
  • Website Usage Data: As you browse our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device.
  • Browsing Information: Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as «Usage Data.»
  • Tracking Technologies: We collect Usage Data using the following technologies:
  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
  • Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy. You can also opt-out of Google Analytics here: Google Analytics Opt-out.
  1. How We Use Your Information
    We use the information we collect to:
  • Provide and maintain our services: Fulfill orders, process payments, ship products, and manage your account.
  • Communicate with you: Respond to your inquiries, provide customer support, and send transactional emails (e.g., order confirmations, shipping updates).
  • Send Marketing Communications: If you have subscribed to our newsletter, we will send you marketing and promotional emails about new products, special offers, and news related to [Your Brand Name] via Mailchimp. You can opt-out of these communications at any time.
  • Improve our website and services: Analyze website usage, troubleshoot problems, and conduct research to enhance user experience and product offerings.
  • Comply with legal obligations: Meet legal requirements and enforce our policies.
  • Prevent fraud and secure our website.
  1. Sharing Your Personal Information
    We share your Personal Information with third parties to help us use your Personal Information, as described above.
  • Service Providers: We use third-party service providers to perform functions on our behalf. These include:
  • Mailchimp: For email marketing services, including collecting your email address and sending newsletters. You can read more about Mailchimp’s privacy practices here: Mailchimp Privacy Policy.
  • Payment Processors: Such as PayPal or Stripe, to securely process payments for orders. We encourage you to review their respective privacy policies.
  • Shipping Carriers: To deliver your orders.
  • Analytics Providers: Such as Google Analytics (as mentioned above), to understand website usage.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
  1. Your Rights (Especially for EU/EEA Residents – GDPR)
    If you are a resident of the European Union/European Economic Area, you have certain rights regarding your personal data:
  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Right to Erasure («Right to Be Forgotten»): You have the right to request that we delete your personal information in certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format.
  • Right to Object to Processing: You have the right to object to our processing of your personal information in certain circumstances, especially for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe your rights are being violated.
    To exercise any of these rights, please contact us using the contact details below.
  1. Data Retention
    We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For email subscribers, we retain your email address until you unsubscribe.
  2. Security of Your Information
    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We also rely on the robust security measures implemented by our third-party service providers (like Mailchimp and payment processors).
  3. Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the «Effective Date» at the top. You are advised to review this Privacy Policy periodically for any changes.
  4. Contact Us
    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Email Address, e.g., info@yourbrandname.com] or by mail using the details provided below:
    Crisjoyas
    Barcelona, Spain